Contract cleaning, specialist services, commercial laundry, and integrated facilities support for hotels, healthcare, corporate, and commercial clients.
Three pillars. Three commitments. No exceptions.
Predictable cost. One fixed monthly fee, set against a defined scope and an annual indexed review. No variable hours. No surprise invoices. No padded callout charges. Budgeted once, paid by Direct Debit, reviewed once a year.
Predictable presence. The site is cleaned every day it is meant to be cleaned. A named primary cleaner is rostered to your contract, supported by a named relief who is already vetted, inducted, and trained on the same colour-coded system and IPC standard. The schedule does not depend on whether one person is available on one day.
Predictable freedom. A single point of accountability. One contract. One named manager. One number to call. Cleaning is no longer a problem the site has to manage — it is a service that runs.
Most cleaning provision in Ireland — including in healthcare-adjacent settings — is delivered by a workforce that is structurally part-time and casual. A significant proportion of operatives across the sector also work as healthcare assistants in nursing homes, residential care, and acute hospitals. Cleaning shifts are typically taken when healthcare shifts are not available, and released when they are. This pattern is consistent with CSO labour data on accommodation, food, and administrative-support employment, and it is the underlying reason that buyers across Ireland encounter inconsistency from agencies they have contracted in good faith.
The pattern is reinforced by two background pressures specific to Ireland. Housing affordability limits the catchment for any role paying at or near the minimum wage. The Contract Cleaning Employment Regulation Order rate of €14.80 per hour for 2026, set under the Labour Court's sectoral employment framework, sits close enough to flexible care-sector pay that operatives drift toward whichever shift pays slightly more on the day. Both pressures pull cleaning staff away from contracted shifts and toward casual healthcare work.
The result, from the buyer's perspective, is the experience most practice managers, facilities leads, and procurement officers in Ireland describe: a clean that is half-completed when the contracted cleaner is available, missed entirely when they are not, and accompanied by recurring conversations with the agency about cover that may or may not arrive.
This is the structural problem Optus Glean is built to solve. Our operatives are fully PAYE-employed with guaranteed weekly hours, paid leave, and pension contributions under Irish auto-enrolment. They are paid above the ERO floor deliberately — because the structural reliability of the service depends on the cleaner choosing to remain in the role rather than rotating through casual healthcare shifts. A named primary cleaner is assigned to your site, supported by a named relief, both Garda-vetted and trained to Optus Glean's documented HIQA-aligned IPC standard.
Optus Glean operates across four dedicated divisions — contract cleaning, specialist cleaning, commercial laundry, and facilities support — delivering over twenty service lines to organisations across Ireland.
Every service is backed by documented method statements, risk assessments, and compliance frameworks. Every operative is Garda vetted and Safe Pass certified. Every site is managed with transparent reporting and quality audits.
We serve hotels, healthcare providers, corporate offices, retail, construction, property management, education, and transport clients from our base in Monaghan, with operational reach across all 26 counties.
Headquartered at Castle Leslie Estate in Glaslough, Co. Monaghan, we combine local knowledge with national reach. Our operational teams are permanently based in key regions across Ireland, ensuring consistent service standards whether you are in Dublin, Cork, Galway, or our home county of Monaghan.
Every client receives a dedicated account manager, monthly performance reports, and access to our 24/7 emergency response line. We hold €6.5 million public liability and €13 million employer’s liability insurance. All staff are Garda vetted and Safe Pass certified.
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Every service line backed by method statements, risk assessments, and compliance frameworks.
Method statements, risk assessments, COSHH data, and policies for every service line. Ready for inspection from day one.
Every operative vetted, trained, and inducted on site-specific requirements before their first shift.
Digital quality audits, issue logging, and monthly performance reports. Full visibility into your site.
Floods, biohazards, vandalism — our on-call team mobilises within hours.
Detailed cost breakdowns. No hidden charges. SEO-rate compliant wages for experienced operatives.
Headquartered in Monaghan. Operational across all 26 counties. Local teams, central management.
“Optus Glean took over our contract cleaning six months ago and the difference is remarkable. The documentation alone — method statements, risk assessments, monthly reports — puts them in a different league to our previous provider.”
— Facilities Manager, Hotel Group, Co. Monaghan
“We needed a cleaning company that understood HACCP compliance for our food processing facility. Optus Glean delivered a bespoke cleaning schedule, trained their team on our protocols, and passed our last audit with zero non-conformances.”
— Production Manager, Food Processing, Co. Monaghan
“What impressed us most was the transparency. Fixed pricing, no hidden charges, and a dedicated account manager who actually answers the phone. After years of unreliable cleaning contractors, it is genuinely refreshing.”
— Office Manager, Professional Services, Dublin
“We had a flood in our warehouse at 2am on a Saturday. Optus Glean had a team on site within three hours. They managed the entire cleanup, liaised with our insurance company, and had us operational again by Monday morning.”
— Operations Director, Logistics Company, Co. Cavan
“Their healthcare cleaning team understands infection prevention and control at a level we have not seen from contract cleaners before. Colour-coded equipment, proper chemical dilution records, and audit-ready documentation every month.”
— Director of Nursing, Care Home, Co. Louth
“We use Optus Glean across four retail sites. Consistent quality, reliable teams, and a single point of contact for everything. Their multi-site management is genuinely well organised.”
— Regional Manager, Retail Chain, Nationwide
We serve organisations that need consistent, compliant, and scalable facility services.
Guest rooms, public areas, laundry, seasonal deep cleans.
HIQA IPC-aligned cleaning for nursing homes and clinics.
Daily cleaning, deep cleans, and washroom management.
Shopping centres, showrooms, and multi-unit environments.
Builders' cleans, sparkle cleans, and handover finishes.
End-of-tenancy, vacant property, and common area cleaning.
Student accommodation, lecture halls, campus facilities.
Airports, bus depots, and transport hubs.
Headquartered in Monaghan with operational teams across Ireland.
Book a site survey. We assess your requirements, build a specification, and deliver a fixed-price quote within 48 hours.
Every Optus Glean contract is staffed on a redundancy model rather than a single-person model. A named primary cleaner is assigned to the site at contract start. A named relief is assigned alongside them. Both are PAYE-employed by Optus Glean, both are Garda-vetted, both are inducted on the site's specific layout, access protocols, and colour-coded equipment system, and both are trained to the same documented HIQA-aligned IPC standard. Substitution is built into the contract from the first day, not arranged on the day cover is needed.
Sick day cover. When the primary cleaner is unable to work, the named relief is deployed. The site site contact is notified by 06:30 on the morning of the absence by SMS or email, with the name of the relief who is attending. The relief follows the same task list, uses the same equipment, and finishes within the same window. The standard of clean is unchanged because the relief was prepared for this scenario before the absence happened.
Annual leave cover. Annual leave is rostered weeks in advance and the relief is scheduled to cover the full leave period. The site is informed at the start of the leave period — not on the morning leave begins. This is the same model used in clinical rota management: known absences are pre-staffed, not improvised.
Long-term cover. If the primary cleaner is absent for more than two weeks (extended illness, parental leave, bereavement leave), cover is drawn from the wider trained bench rather than relying on the single named relief. The site is kept informed of the cover plan, the named individuals involved, and the expected duration. Continuity of standard is maintained because every operative on the bench is trained to the same documented standard.
Permanent reassignment. If the primary cleaner moves to a new permanent role within Optus Glean — promotion, relocation, retirement — the relief is promoted to primary on a planned timetable, a new relief is trained on the site, and both are introduced to the site before the handover takes effect. There is no day on which the site discovers, after the fact, that their cleaner has changed.
Substitution is Optus Glean's operational problem, not the site's risk to absorb. The buyer pays a fixed monthly fee for a defined scope to be delivered, every day it is meant to be delivered. The mechanism by which we deliver it — primary, relief, bench, retraining — is our cost to manage and our risk to carry.
Last reviewed: 2026-05-06
